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Montigo Divine Single Sided Ventless Outdoor Gas Fireplace

In Stock! Call Us For A Quote. 

The DIVINE Ventless Outdoor is an outdoor adaptation of the classic indoor fireplace, elegantly designed for the outdoors. This outdoor fireplace features a classic square viewing area and a 304 stainless steel firebox that can withstand the elements. Additionally, rock or tile can be installed over the firebox frame for a clean, finished look.

  

Standing Pilot

Standard model with Hi/Lo Valve.

 

Hot Surface Ignition

Model equipped with Honeywell HSI No Hi/Lo adjustment available

Specifications

Model H34 H38 H42
Max BTU  26,000 34,000 40,000
Framing Width 33 7/8" 37 3/4" 42"
Framing Height 38 3/8" 42 1/2" 46 1/2"
Framing Depth 20 1/4" 21 3/8" 22 3/8"
Glass Opening Width 27 1/4" 32 1/8" 36 1/2"
Glass Opening Height 18 1/4" 21 5/8" 25 1/2"
Commercial No No No
Customizable No No No


About Montigo

No other gas fireplace manufacturer has had such a consistent and dramatic impact on design trends. Many of the innovations taken for granted in the market today were originally developed by the commercial fireplace engineering team at Montigo.


Innovative design, handcrafted with care, unique to each installation. From private luxury homes to hotels, casinos, restaurants, and other public spaces, a gas fireplace feature is the heart of every warm and inviting space.


Why Choose Montigo?

 

When it comes to choosing a fireplace, or a manufacturer that you can work with to build one for you, there are a number of factors you’ll consider:


  • Style
  • Quality
  • Safety
  • Experience
  • Beauty
  • Value
  • Customization
  • Ease of installation
  • Technology


With decades of gas fireplace manufacturing excellence, excellent relationships with architects and designers, and an instinctive drive to lead the fireplace revolution, Montigo combines all these factors into the perfect fireplace – the ideal fit for your style and space.

 

 

May be an image of text that says 'MONTIGO TIGO the art of fireplaces'

 

Warranty

Component Coverage Period Labor Coverage
Firebox, heat exchanger 15 years 1 year
Main burner 15 years 1 year
Gas control valve and related control components (pilot assembly, spark electrode flame sensors, thermopile) 1 year 1 year
Electrical components (internal blowers, ignition control module, wiring, switches, remote control
systems, blower control module, accent bulbs)
1 year 1 year
Firebox media (logset, glass beads, river rocks) 1 year 1 year
Glass (thermal breakage) 1 year 1 year
Plated, painted finishes (including interior
reflective glass) *
1 year 1 year
Refractory lining 1 year 1 year
Mesh/Glass safety barriers 1 year 1 year
Power vent termination 1 year 1 year
Montigo terminations* 10 years 1 year
Montigo venting (excluding termination) 15 years 1 year

 

Full Warranty Information: CLICK HERE

Return Policy

To initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.

 

Could you explain the process of obtaining an RMA (Return Merchandise Authorization)?

Return authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.

 

Is there a re-stocking fee?

Yes. If eligible for a return, a 20% re-stocking fee will apply.

 

What if an RMA is issued by the manufacturer for a warranty?

Some manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.

 

If I refused damage product, will I need an RMA?

No. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.

 

Is an RMA the same as a credit?

No. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.

 

Can I return obsolete or special-order items?

No. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.

 

What happens if I get an approved RMA but I don’t ship back the product?

RMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.

 

What happens if the product I am returning is damaged or unsellable upon receipt?

It is our customers’ responsibility to return the product in the same new/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.

 

Can I return a product that has been installed or burned?

No. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.

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